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TopUpTV Support Questions
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General
  • What does Top Up TV cost?

  • How long does my subscription last?

  • Do I have to subscribe for a certain period?

  • Will I have to pay a reconnection fee if I choose to come back to Top Up TV?

  • What channels will I receive?

  • How do I cancel my subscription?

  • What period does my subscription cover?

  • How do I cancel my subscriptionsssss?

  • How do I cancel my subscription?

    • Watching The Service
  • What do I need before I can receive TopUpTV?

  • Why is my box not able to receive TopUpTV?

  • Will I still get my Freeview channels?

  • How do I tune in to receive TopUpTV channels?

  • Can I get TopUpTV abroad?

  • Will I need a new aerial?

  • Do TopUpTV provide subtitles?

  • What if I move house?

  • Will the channels on TopUpTV change?

  • Will Top Up TV channels broadcast in widescreen format?

  • Can I see TopUpTV on all the TV's in my house?

  • Can I record TopUpTV channels?

  • Are there any interactive services with TopUpTV?

  • Are there any Pay-Per-View Events on TopUpTV?

    • Technical
  • Why do I get 'blocking' on my digital channels?

  • Does my box have to be connected to a telephone line?

  • Integrated Digital Television (IDTV)

  • What is a Conditional Access Module (CAM)?

  • Common Interface Slot

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